Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide directly: name, email address, profile information, and any details you include in your Wants or profile. We also collect usage data including pages viewed, searches performed, and interactions with other users.
2. How We Use Your Information
- Facilitate connections between buyers and sellers
- Process subscription payments via Stripe
- Send notifications about your Wants and messages
- Improve the Platform experience
- Prevent fraud and abuse
3. Information Sharing
We do not sell your personal information. Contact details (email, phone) are only revealed to sellers with an active subscription who have matched with your Want. We use Stripe for payment processing; Stripe receives billing information necessary to process subscriptions.
4. Data Security
We implement industry-standard security measures including encryption at rest and in transit. Passwords are hashed and salted. However, no method of electronic storage is 100% secure.
5. Your Rights
Under UK data protection law, you have the right to access, rectify, or delete your personal data. You may also object to or restrict processing. Contact us to exercise these rights.
6. Data Retention
We retain your data for as long as your account is active. Upon account deletion, we delete or anonymize your data within 30 days.
7. Cookies
We use essential cookies for authentication and session management. Analytics cookies help us understand Platform usage. You can control cookie preferences in your browser settings.
8. Changes to This Policy
We may update this policy from time to time. We will notify users of material changes via email or Platform notice.
9. Contact
For privacy-related enquiries, please contact us via the Platform.